Frequently asked questions
Find quick answers about ordering, sizing, care, and delivery. Still need help? We are here for you.
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FAQ · Size & Fit · Materials & Care · Shipping & Returns · Contact
Browse the answers below, or choose a guide for more detail.
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Ordering
Choose your design and quantity, then add it to your bag. Review the items, shipping options, and delivery estimate at checkout before placing your order. For help with an existing order, contact us with your order number.
Sizing
The cushioned crew style is one size, fitting approximately US women’s 5 through US men’s 12, with a 3/4 crew length. Fit varies by foot and calf shape. Check each product’s options before ordering.
Care
Machine wash cold, up to 30°C / 90°F. Do not bleach, tumble dry, iron, or dry clean. Follow the care instructions included with your socks.
Delivery
Shipping options and delivery estimates are shown at checkout. Review the current shipping and refund policies before purchasing. For a delivery problem, contact us with your order number and a description of the issue.