Frequently asked questions

Find quick answers about ordering, sizing, care, and delivery. Still need help? We are here for you.

Contact us

Help

FAQ · Size & Fit · Materials & Care · Shipping & Returns · Contact

Browse the answers below, or choose a guide for more detail.

How can we help?

Ordering

Choose your design and quantity, then add it to your bag. Review the items, shipping options, and delivery estimate at checkout before placing your order. For help with an existing order, contact us with your order number.

Sizing

The cushioned crew style is one size, fitting approximately US women’s 5 through US men’s 12, with a 3/4 crew length. Fit varies by foot and calf shape. Check each product’s options before ordering.

Care

Machine wash cold, up to 30°C / 90°F. Do not bleach, tumble dry, iron, or dry clean. Follow the care instructions included with your socks.

Delivery

Shipping options and delivery estimates are shown at checkout. Review the current shipping and refund policies before purchasing. For a delivery problem, contact us with your order number and a description of the issue.